Events & MICE

End-to-end delegate transport for a 3,000-attendee Dubai summit

Coordinating airport arrivals, hotel-to-venue loops and VIP speaker cars for a four-day international summit without a single missed transfer.

Client
Horizon Events Group
Location
DWTC, Dubai
Scale
32 vehicles over 4 days
Programme
4-day programme
The outcome

Results that moved the needle

3,000
Delegates moved
0
Missed transfers
4.8/5
Delegate rating
<4 min
Avg venue wait

The challenge

Horizon needed flawless transport for 3,000 delegates arriving on staggered flights, staying across nine hotels, with 40+ VIP speakers requiring dedicated cars — all condensed into four intense days.

Our solution

A dedicated ViaRidez coordinator built a minute-by-minute transport plan: continuous hotel-venue loops, a VIP car pool with named-driver assignments, and a live command desk to reflow vehicles as flights and sessions shifted.

The result

All 3,000 delegates were moved with zero missed transfers, an average venue wait under 4 minutes, and a 4.8/5 delegate transport satisfaction score.

Transport is usually where large events unravel. With ViaRidez it was the smoothest part of the entire summit.
Sara El-Amin — Event Director, Horizon Events Group
On the ground

From the programme

End-to-end delegate transport for a 3,000-attendee Dubai summit — photo 1
End-to-end delegate transport for a 3,000-attendee Dubai summit — photo 2

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